asked
My wife's Mac is having issues with Office 2008, where it keeps prompting to install Microsoft 365 and calls for a $100 fee to fix a hacker. My Mac is working fine. What is going on and how do I fix her computer? She doesn't want to lose her old Word files.
April 14th, 2023
I am having trouble resetting the forgotten password for my AVG account. I am using AVG TuneUp - Unlimited New Service and AVG Internet Security. I don't remember setting up a password when I first got AVG, and I haven't updated the software in a long time. What should I do to reset my password?
July 16th, 2024
I received a security alert on my HP all-in-one computer running iOS X, with a number to call claiming to be from Microsoft to clean up a Trojan for $299 for a 3-year plan. I declined and want to know if this is a scam and how to handle such pop-up messages in the future.
February 11th, 2024
I am communicating with a lady from Spain who does not understand English and cannot speak Spanish. I have been using Google Translate to translate messages, but it involves a lot of manual work. Is there a way to directly transfer translations from Google Translate into Skype without having to manually write everything down?
April 13th, 2024
I am unable to sign in on my MacBook because I forgot my password. When I try to reset it using the recovery utility, it doesn't match the tutorials I've seen online. I've also tried using my Apple ID, but it's not working either. What should I do to reset my password without spending a lot of money?
November 7th, 2024
My Mac running Windows 10 is having issues with syncing send/receive folders in Outlook. I've tried automatic repair, but now my Google password isn't recognized, and I received a message about a poor app attempt. Might this be a simple 'allow access' issue on Google's side?
October 16th, 2023