asked
On around 10th-11th December, a window appeared requesting a 'snooze' upgrade. I didn't understand it and couldn't delete it, only postpone it. On 12th December, I let the upgrade proceed, but upon returning home, I couldn't access the internet and the monitor screen was horizontally stretched. I asked an IT tech for help, who found no virus but couldn't restore the screen aspect ratio. Was this upgrade genuine Microsoft, and how can I return the screen to the correct aspect ratio?
January 19th, 2023
My Dell Inspiron 1.3 is not charging, even when plugged in. I have tried different outlets and the original charger. What should I do next?
March 29th, 2024
For the past 4 days, I can only see and print from my Chrome browser in black with white text, which is creepy and very expensive. What can I do to fix it back to normal?
June 17th, 2024
I have a Dell Latitude E5430 running Windows 10. When my computer starts up, I get three pop-up boxes: one says 'trying to install Windows,' another says 'can't find market research .msi.' I'm not very tech-savvy and my computer automatically installs updates. What can I do to resolve these pop-ups?
July 22nd, 2023
I had a ASUS DSL-AC68U router that was damaged by a lightning strike. I need a replacement router that can provide good signal coverage in a 2-story house with 3420 square feet, brick walls, and multiple wireless devices including iPads, iPhones, a MacBook, and a TV connected via WiFi for internet movies. I also have a printer connected to the router. What router should I replace it with?
February 22nd, 2023
When I try to reset my Internet Explorer 11 browser, I keep getting an error message. How can I resolve this issue?
August 15th, 2023