asked
One of my new utilities reported only 1 gig of RAM. I had Crucial.com do a scan and they confirmed I had 1G installed and one empty slot. I ordered a 1G stick but when I opened things up I found 2 1G sticks installed. In troubleshooting I found with a 1G stick installed the Crucial scan reported 512Meg of RAM. With the original 2x1G installed it still only saw 1G installed. When I asked Crucial about this they said to update the Bios. I went to Phoenix and they sent me to BiosPlus. They said the installed Bios is the most recent. (LTD 6.00 PG). I went to the mother board manufacturer and their reply was: "Based on the serial number you have provided, this motherboard is an 945GCT-M3 version 3.1. Unfortunately, this is an OEM model manufactured for Gateway Systems. I am sorry but we do not support any OEM motherboards. All support is provided by the OEM system builder." Who do I go to get this fixed?
December 5th, 2024
I signed up for Skype on May 3, 2013, and paid $95.00 for a 2-year subscription. The username assigned did not work, and when I tried to recover my user ID via email, I was told I had to wait 24 hours. I tried again today and was told there is no record of my email address. I desperately need this set up working today. Additionally, I found no phone number for Skype support, and the need to pay again for help taints their reputation. What steps can I take to resolve this issue quickly?
October 16th, 2023
I have been away from my computer due to illness and I have the usual stuff clogging my account. I would like to be able to select a date and delete everything prior to that date. How can I do this?
January 23rd, 2024
I am 86 years old and have a Wonder Media 8650 tablet in another room away from my computer. I have a wireless router and want to watch Netflix on the tablet in my recliner chair. I already have Netflix on my MAC computer in my office. Can you tell me how to do this, or is it impossible?
January 31st, 2023
I purchased Power Desk Pro version 8.5 yesterday, but it won't work on Windows 7. I paid $39.00 for it and chose to pay again for quick delivery, but I can't get it to work. Can you help me download a newer version or get this one to work?
January 9th, 2024
My Sony VAIO won't load and says the file \\system32\ toskrnl.exe is missing or corrupt. What should I do to fix this issue?
December 20th, 2023