My Facebook and Messenger accounts were hacked, and the hacker posted something that got me banned for 3 days for violating community standards. I can't log in to reset my password, and the hacker is sending messages to all my Messenger contacts. What should I do to recover my account and secure my email if it gets compromised?

June 16th, 2024

My employer set up a new Gmail account for me, but I can't access it on my laptop or iPhone. Whenever I try to log in, my existing Gmail account comes up instead. What can I do to access the new Gmail account?

April 15th, 2023

I have an issue with my Amazon account that was put on hold due to a hacking incident. My account was hacked, and my email and password were found on the dark net. As a result, I had to turn off all my credit/debit cards. I have a lot of returns from the Christmas season that I need to process, but I can't get any help from Amazon. They are asking me to pay fraudulent fees before they will reactivate my account, and they won't do it until February. What can I do to resolve this issue and get my account back?

August 17th, 2024

I paid my bill but can't remember my password for my Hulu account. I haven't recently reset the password and am not logged into my account on any other devices. What should I do to recover my account?

January 4th, 2023

I’m trying to download an app for Uber and I’m having a difficult time. I downloaded an app that I thought was for Uber but it led me to something else. I just need to get connected to Uber and want to know what I got charged for this service.

January 7th, 2023