My MacBook laptop screen turned black and shut down while I was working on a document. I tried a hard reboot, but it only started the process halfway before shutting down again, displaying a white circle with a line through it. This has happened three times. I am currently in France, and the computer was purchased in Canada. What could be causing this issue, and what steps can I take to resolve it?

September 5th, 2024

I want to reset my password for my Apple iPad that is connected to my Sympatico.ca email account. I have tried various methods and nothing has worked. What can I do to reset my iPad password?

June 9th, 2023

My Facebook account has been hacked and disabled. I've tried numerous times to contact Facebook for help, but I haven't received any response. I can't access anything on my account, including the help center, and my attempts to appeal have been unsuccessful. What can I do to resolve this issue?

November 11th, 2024

I'm trying to connect a new router, but it says 'you're almost there. Follow the instructions,' and I lost the instructions. My laptop doesn't have an Ethernet port, and I've connected the coaxial cable to both the outlet and modem. All lights are on, with a couple flickering. It says 'you're almost there... Follow the instructions to activate your modem and connect to your network,' but no other instructions are coming up. What should I do?

January 23rd, 2023

How can I recover my Gmail account password if I don't have access to the recovery email or phone number?

February 11th, 2024