asked
When I try to print from Gmail on my Windows 7 64-bit computer, the print view works only with the HP LaserJet 1006. If I try to use either the HP Color LaserJet 1600 or the HP Photosmart C4780, the print view disappears. This issue does not occur when printing from Word or other programs, and it does not happen on our other computers running Vista.
November 11th, 2024
Someone called me and said my firewall was down and my computer has been hacked. They claimed to be from Microsoft. I have a Compaq laptop and haven't installed any updates recently. While on the phone, they remotely accessed my computer. What should I do?
May 30th, 2023
I have a stop code on my HP computer running Windows 10 that causes it to freeze. The issue started this morning after new updates were installed. What exactly does the stop code say, and how can I resolve this issue?
May 9th, 2023
I need to find out my Facebook password because I've been locked out and someone has been trying to get in. I can't remember my current password. Is there a price for this service?
August 30th, 2024
I clicked into the YouTube site and immediately the screen went orange with writing saying that I have a virus and I need to call the number shown. I didn't see anything about Microsoft, so I shut it down completely. I'm using a Toshiba laptop, but I don't know the model or operating system. I haven't tried anything specific yet, but the laptop automatically installed some updates. Is this a legitimate issue, and what should I do?
February 28th, 2023
I am attempting to format an ASUS RT-N12 N300 router, but I don't have a cable that will connect into my MacBook Pro 12. I have an ethernet cable, but my Mac will not accept it. The 3 left lights on the router are all solid blue. How can I reset the router to factory settings without using a cable that my Mac can accept?
October 23rd, 2024