I found a pornographic movie on our home computer, and my son claims he got it from an email. He deleted the temporary internet files, cookies, and history. I have the file on the hard drive. How can I determine if he downloaded this file from a website or if he copied it from an email attachment? Is there any type of profile or hidden trail that indicates where the file was downloaded from?

July 17th, 2024

In Pages on Apple iWork '06, whenever I finish typing and the cursor moves to the next line, a white line appears through the text. It disappears when I go to that line of text again. What causes this and how do I fix the problem?

October 12th, 2023

Whenever I open an application like Safari or iTunes, everything on my desktop closes except the application I open. I did not do anything I know to start this. I want to keep all apps open. Also, I cannot drag sections or pictures off the Safari browser anymore since this happens and can't use Grab either as I can't keep more than one app open. What could be causing this and how can I fix it?

November 12th, 2024

I need to perform a clean boot, but I can't do so unless I'm signed in as an administrator. I am signed in as an administrator, but I don't know how to access the administrator account. What can I do to resolve this issue?

June 30th, 2024

I have a Sony Handycam that saves files as ".mti". How do I convert these files to a usable format for PC media manipulation? Additionally, the software disc that came with the Handycam won't install on my Windows XP PC, showing an error message: An error [5009:0x8002802b] has occurred while running the setup.

July 15th, 2023