I am unable to resubscribe to YouTube Premium because my former payment method has been rejected. I have other credit cards to use but get lost in the process of renewing. I am 88 years old and easily confused. Can you help me?

July 21st, 2024

My Dell laptop with Windows 11 is locked up and displaying a message claiming my IP has been hacked, instructing me to call a support number. The message won't go away. What should I do?

July 27th, 2024

I purchased a Google Play card but the Wi-Fi went down during the purchase process. Now, it says the gift card is redeemed, but I didn't get the coins and didn't spend the entire $100. What should I do?

November 5th, 2024

I need to find out what my Samsung account password is. I got a new phone and my son is trying to do a factory reset. How can I recover or change my Samsung account password?

February 18th, 2023

I’m working on a church bulletin using Publisher on a Windows work computer. Every time I try to save my work, I get an error message that another program is open, but the only program open is Publisher. This issue started yesterday. What could be causing this error and how can I resolve it?

September 9th, 2024