I need to find out if I have my own account or if I'm using my daughter's account for Netflix. My daughter is being charged twice each month, and she's asking if I used her card information for my account.

November 4th, 2023

I am trying to update my autopay for Google Cloud services after reissuing my credit cards due to a misplaced wallet. The old card number is being used for autopay, and I need to replace it with the new card number. However, I am having difficulty accessing the correct Google profile and updating the payment method. Can you help me with this issue?

March 6th, 2023

I don't have a Microsoft password. My laptop, which I haven't used for a while due to needing a new battery, now won't let me sign on. It asks for a Microsoft password, but I never changed it. Why would it change from lack of use?

July 30th, 2024

I received a subscription expired notice for Microsoft 365, but I'm unsure if it's due to an issue with my computer or if it has genuinely expired. Additionally, when trying to renew, my payment wasn't accepted because there is no listing for the Virgin Islands. I haven't made any recent changes to my payment info or account. What should I do to resolve this issue?

August 19th, 2023

I forgot my PlayStation 4 password and cannot access the email associated with my account. What should I do to reset my password?

March 5th, 2024