I have a mini Mac bought new in 2019 that was recently repaired by Geek Squad, who replaced the hard drive and changed an icon on opening. Now, I cannot open the Mac because it is asking for a password, which I never had before. I've tried various passwords, including company name, boss's name, my name, and any number on the sticker on the unit, but nothing works. How can I resolve this issue without bothering my boss due to his family emergencies?

November 14th, 2023

I received a text saying my order was incomplete, but I don't remember what I ordered. My bank statement does not show any charges. What should I do?

October 19th, 2024

My international account is disabled. I have two devices, one in Ecuador and one in the USA. How can I recover my account?

January 31st, 2024

My 3 TV sets stopped receiving a signal overnight, and I am being billed by two different Geek Squad operations that I believe are false. I need help resolving both issues. My TV service is with GCI, and I am using their Yukon program. How can I fix the TV signal issue and stop the Geek Squad billings?

November 1st, 2024

I want to reserve a car from Uber, but I sold my car 4 months ago and don't have car insurance. Does Uber provide insurance for my rental?

January 30th, 2024