I started a free trial in February, cancelled it prior to the expiration of the free trial, but still received a charge on my credit card bill. Additionally, I noticed a $46 charge from JustAnswer on my Visa account, which I was told would be $1. How can I resolve these charges?
October 4th, 2023
How can I print the full chat history from JustAnswer.com, and how can I find or generate the URL for future chat sessions?
September 10th, 2024
I need help cancelling a subscription to Xbox Live that I was under the impression had been cancelled last year. I want to cancel the Xbox Live and have it removed from billing. It is no longer being used. Additionally, I want to cancel and ask for a refund for Just Answer.
May 8th, 2023
Why do I have to go through PayPal and be charged for help? I do not bank online. Additionally, I encountered a frozen screen on 'Microsoft Defender Security Center'. Why did I have to pay $1 to Just Answer to get help, and how can I address an unauthorized $47 charge?
May 6th, 2023
My Atlas E300 S mini PC has a green screen issue that was unresolved by justanswer.com, and now the computer won't work at all. What steps can I take to troubleshoot and potentially resolve this issue?
June 3rd, 2024
A return request and refund request for a Singing Polish Cactus purchased on eBay was started over a week ago by Joshua. Joshua has not heard from the seller and is unable to access the eBay refund request page. Additionally, Joshua is concerned about unauthorized monthly payments to JustAnswer.
August 30th, 2024
How can I update my credit card information for my Ez Pass account, and how can I cancel my JustAnswer membership securely?
March 20th, 2023
I can't log into my Yahoo account. I've changed my password multiple times today, but when I try to get a code, my phone number is no longer an option. My phone Yahoo automatically comes up, but the phone number option disappeared, and I don't remember my Google password. How can I recover my Yahoo account, and what is the cost and cancellation process for JustAnswer's services?
November 26th, 2024
I lost the card I used to pay a bill and want to pay with another card. How do I do that, and how can I cancel the Just Answer service that I accidentally joined while trying to pay the bill?
June 6th, 2023
I need to cancel my GoodRx subscription, but it doesn’t show up in my iPhone subscriptions. How can I cancel it, and how do I cancel the JustAnswer service after receiving help?
September 16th, 2023