I can't access my ***@******.*** account and it always says I have to wait 48 hours. I need it open for my innlogging account for Windows 10 on my Asus f412u. I've tried for two weeks and have spent money on justanswer twice already. What can I do to resolve this issue?
January 19th, 2023
I placed an order on September 14 with order number ***** on the Good eReader website. I have not received further information about when it will ship. Additionally, I was billed $46 USD by JustAnswer for a service that was advertised at $1 USD. What should I do to track my order and resolve the billing discrepancy?
August 6th, 2024
My account has been temporarily frozen because I was hacked. It has been frozen for a month. I would like to place an order. Can you 'unfreeze' my account? I am unable to log in, and my credit cards work everywhere else except on Shein. I have already tried working with Just Answer with no success.
October 8th, 2024
I would like to cancel an appointment scheduled between 8am - 10am today, Tuesday, March 30, 2021, for a new service at 6909 North Lagoon Drive Unit F4. The account number is (###) ###-####. I do not want to be charged any fees for this address. How can I cancel this appointment and my JustAnswer trial period?
July 29th, 2024
My printer is not printing. Can you give me a price for fixing it on Just Answer? I am connecting to my printer via USB, and I have recently reinstalled the printer driver software as per HP's website. What else should I know, and how much will it cost?
May 2nd, 2023
I need to cancel my subscription to JustAnswer immediately to avoid further charges. I started the subscription two days ago to get help with setting up GoFundMe for transportation to my breast cancer treatment, but it didn't help. I am leaving for Houston tomorrow and cannot afford any more charges. How do I cancel my account and ensure no more money is taken from my account?
November 23rd, 2023
I need help with logging into JustAnswer and completing the payment process using the correct credit card. I've been trying to resolve this for over 54 hours and need assistance to pick up where I left off on the login screen.
June 15th, 2024
How do I cancel my subscription to a $5 product on JustAnswer?
March 1st, 2024
My Verizon landline and cell service are not working, and I am unable to access my account due to mismatched information. The Verizon agent directed me to Just Answer, but I lost the connection and don't know how to reconnect. What should I do?
November 22nd, 2023
I joined Just Answer last Sunday late night, and my computer is still out. When do you think I will be able to get it working, and why am I being asked to re-install Windows instead of receiving secure remote assistance?
October 26th, 2024