I have a Lenovo Flex 2-15 (model 20405, manufactured on 12/05/19, S/N - WB14727780, MTM - 59418264) that is barely over a year old. When I shut it down last night, it displayed a gold screen with the words 'signing out' and the usual 6 dots indicating a command execution. I tried a hard boot by turning it off completely, but it won't turn off. What should I do to resolve this issue?
January 9th, 2023
How do I copy all my emails received and sent via Microsoft Exchange Server 2000 to a PST file, given that I access emails via Webmail only and have access to the server but not MS Outlook?
May 29th, 2023
I use Google Chrome and like it very much. I appear to have done something that causes Chrome to go to ask.com which I do not like. I deleted Chrome and re-installed it but it still goes to ask.com. How can I turn this feature off?
March 3rd, 2024
I am running Windows 10 on a new Dell Inspiron 17 5000 series laptop with an Intel AC 3160 wireless adapter. The drivers are up to date, but the laptop displays a 'secured, not connected' message for my primary WiFi connection, while all other devices connected to the same WiFi/modem are functioning properly. What steps can I take to resolve this issue?
January 25th, 2024
Will it hurt anything if I back up the ransomware-infected files to the same storage drive (USB, etc.) where other clean files are saved? Will the virus spread?
November 22nd, 2023
I accidentally deleted an email from my Hotmail account over a year ago and need to recover it. Is it possible to recover such an old deleted email, and if not, what are my options?
July 29th, 2023
I need to find the latest drivers and updates for Lenovo USB-C Docking Station (40A90090UK) from the Lenovo website. Additionally, I want to know if this docking station is compatible with Lenovo Yoga 370 and what steps are required for installing the docking station updates and firmware on my laptop. Should the docking station remain connected during the download and installation of drivers for the dock on the laptop?
August 12th, 2024
I am locked out of my HP Slim Line computer running Windows 10. Someone else was working on my computer, and now it only shows my name and asks for a password. I don't have one. I can't sign in, add a user, change a user, or perform any administrator functions. I simply want to be listed as an administrator with no password. How can I resolve this issue?
June 3rd, 2024
I just purchased an Asus C302 Chromebook Flip and can't get online. All other devices in the household are connected to the internet. The Chromebook shows a diagnostic message stating 'No functioning DNS server available' and a problem status code of -137. What steps can I take to resolve this issue?
July 5th, 2024
I need help restoring my computer, Google Chrome, and G-mail. I have forgotten my password and security questions. I use Windows 10 and Chrome, but Microsoft recommends Edge. Which browser is better? Also, I cannot access my G-mail. How can I resolve these issues?
January 10th, 2023