I need to update my payment information for my Netflix account, but the link provided doesn't work. Additionally, Netflix is not working on my TV. How can I resolve these issues?
April 29th, 2024
I got an error message when I turned on my TV, stating that an error was detected and to reboot my box. After rebooting, I received a message that no connection was detected and to check the coax cables, which are connected correctly. The error message did not provide any additional details. Can you help me resolve this issue?
February 11th, 2024
I have money that is still on hold on PayPal and I want to know why it’s not being released. Is there a specific error message when trying to get the money from PayPal?
March 2nd, 2023
I have a Lenovo OOCKT16AUS computer running Windows 8 that is running slow. I haven't had any help from Geek Squad in at least a year and would like a complete system check and clean-up. Additionally, I have a question about transferring documents from Windows-based Word and Excel to Google Docs. Can documents be transferred to Google that already exist in those formats?
October 16th, 2023
Our non-profit organization's Facebook account was deleted by the former officer who managed it. I have documentation showing I am the President of the Club. How can we recover the account, and is there a way to contact Facebook directly for assistance?
June 11th, 2023
My McAfee is down, and the repair service is closed. My Internet is down because of it, and my laptop cannot access the Internet due to a firewall issue. Additionally, my wireless printer loses its connection during Internet outages or storms. How can I resolve these issues?
June 18th, 2023
I just bought a Fitbit Inspire 2 and need to link it to my phone. When I try to fill out the data for the Fitbit app, it says it's already taken. I returned a non-Fitbit watch last week, and now it seems an app is still connected to my email account. How can I delete the old app and re-install the Fitbit app for my Inspire 2?
January 17th, 2023
My old phone died and I got a new phone, but I can't connect to Google. They keep sending a code to my old phone, and I'm not sure how to proceed with the recovery process.
February 23rd, 2023
I have a Lenovo desktop running Windows 7 that is not showing any wireless networks after being downgraded from Windows 10. The router's power, WAN, and internet lights are solid, and the WiFi light is blinking, but WiFi works on other devices. How do I check if the wireless driver is installed and ensure my Windows 7 system is compatible with the router's WPA2/WPA3 settings?
December 30th, 2024
I need to change the address on something I just purchased from Amazon. How can I do that?
November 13th, 2023