I am a 70-year-old woman who has been hacked six times. Someone sends inappropriate messages under my name on Facebook. I want to delete my account and start over, and I need help preventing this from happening again. I only use Facebook to keep in touch with old friends and subscribe to harmless tiny house sites. What should I do?

September 7th, 2023

How do I change the spacing between desktop icons, both vertically and horizontally, in Windows 7?

December 3rd, 2023

I bought a Samsung smartphone from Best Buy and cannot open it. Best Buy and Walmart suggested sending it back to the factory. I was told that the password was lost. What steps should I take to recover my Samsung account and open my phone?

May 17th, 2024

I can't scan using my Canon TS3122 printer. I follow all instructions but still can't scan. What should I do?

June 3rd, 2023

I need to reset my Outlook password and I don't have access to my contact phone number. How can I reset my password?

March 10th, 2024

Why can't I access my GoBank account? I'm getting messages about an active login, but I've tried logging in and it says no login is created. I've also tried on my iPhone.

September 12th, 2024

My incoming Outlook mail on my HP Envy laptop is going straight to Junk Mail instead of to Incoming. What troubleshooting steps can I take to resolve this issue?

October 6th, 2023

How do I reinstall Facebook Messenger?

April 29th, 2024

I need to update my payment information for iTunes and YouTube. How can I do this?

September 14th, 2023

I am having trouble with my Apple ID password on my iPhone 12. I have changed my password multiple times over the past four days, but it still doesn't work. I am also experiencing issues with adding my bank card and signing up for the Apple Card. What can I do to resolve these issues?

December 14th, 2023

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