Diana B. asked
I bought a TV on 9/22/12 from Video Only in Portland, OR. I called on 11/03/12 to request an exchange due to issues with sharing the TV. The manager refused, suggesting I move or sell the TV. The store's 30-day refund policy allows for a full refund or exchange within 30 days for factory-sealed units, and an exchange credit for opened-box units in as-new condition. I have the receipt and all original packaging. Do I have any options?
July 4th, 2023
Kimberly W. answered
Yes, you have the option to obtain an exchange credit if the TV is in as-new condition with all orig...
July 4th, 2023
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