John D. asked
I purchased products from Joann's Online for a total of $154.34, but they shipped the items in two separate shipments and charged me an additional $94.34 for the second shipment, which was already included in the initial charge. Both charges are pending, and my funds are being held, causing potential overdraft issues. I contacted Joann's, but they say it's their policy to charge and then recharge once shipping, which was not disclosed before my order. How can I resolve this issue and prevent future occurrences?
July 30th, 2023
Michael S. answered
To resolve this issue, you should file a dispute with your payment provider, Visa, to get your money...
July 30th, 2023
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