Douglas H. asked

⚖️  Law

I traded in my vehicle on 09/24/21 to CarMax, but they have not paid off my loan, and I am receiving emails from Canvas Credit Union about my previous loan. I have contacted both CarMax and Canvas Credit Union multiple times without getting any answers. I don't want my credit score to be affected, and I don't want to be paying on two loans when I no longer have the vehicle. What should I do?

August 1st, 2024

Wayne K. answered

Given the situation, here are the steps you can take: 1. Continue to try to contact CarMax to resolv...

August 1st, 2024

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