Olivia E. asked

⚖️  Law

My friend, who is in a wheelchair, needs help getting out. If she is on a handicapped bus, does she have the right to stay in her chair and use the floor locks for the ride? The bus staff is telling her she has to have a caregiver put her in a seat, which she can't afford, even though the lock-down is available but they won't use it. This is at Kensington Assisted Living Residence in Walnut Creek, CA. Is there anything she can do to get free caregiver assistance in these situations as well as using the lock-down bus?

November 29th, 2024

Sierra L. answered

If her wheelchair can be safely secured in the bus and she can be safely strapped in, then she has t...

November 29th, 2024

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