George R. asked
My Mazda 6 is 7 years old and for the past 6 months, the dealership has been unable to find the necessary electrical harness part. Mazda claims the vendor they used is no longer in business, rendering my car useless without this part. The wholesale value of the car is approximately $5500. The dealership has provided a loaner car due to my long-term patronage, but they keep delaying the resolution. Mazda Corporation in California has now refused to provide further assistance, suggesting I find the part myself from junk yards. However, the dealership refuses to install a part from a junkyard. Do I have any recourse with Mazda?
February 23rd, 2023
Seth H. answered
The situation depends on the contract you have with Mazda regarding the repair of your vehicle. If M...
February 23rd, 2023
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