Lisa W. asked
Reserved a Hertz Gold car rental in the US for Hertz UK in July, declined collision insurance, and purchased Amex Premium Car Rental collision coverage. The car received had pre-existing damage on the wheel, and additional tire damage was discovered upon return. Filed a dispute with Amex, but Hertz has not provided necessary documents. Now, a US collections agency is seeking payment. Should I write a letter stating Amex Premium Car Rental is handling the claim, and what if Hertz UK doesn't provide proof of damage? Will I be liable, and how could this affect my credit report?
January 2nd, 2024
Emily D. answered
You should send a letter to the US collections agency stating that Amex Premium Car Rental Insurance...
January 2nd, 2024
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