I'm trying to file my taxes using TurboTax on my Mac at home, but I'm encountering a 'wheel of death' spinning issue that's preventing me from continuing. I have all the necessary information gathered for my husband and me, and I'm located in Spruce Grove. I'm 67 years old with no dependents. What should I do to resolve this issue and continue filing my taxes?

March 3rd, 2024

I need to get an IP PIN for my friend who has no email address or internet access. He had H&R Block do his taxes back in April but hasn't received them yet. H&R Block says they can't help him and he needs the IP PIN. I tried the website you sent but it seems to have taken my information instead of his. How can we get the IP PIN for him?

October 7th, 2023

I'm filling out my W-4 form for my new full-time job, which has an annual salary of $80k. I also have a second job through my freelance business (Lily Trahan Inc) where I pay myself $605-$609 every two weeks before taxes. I'm single with no dependents and want to ensure I'm filling out the form correctly, especially regarding my second job's income and estimating my 2022 deductions. Can you help me understand how to fill out the form accurately?

September 22nd, 2023

Did you receive my 2021 tax return? I mailed my return on February 22 and have not received any information about my refund. I am currently located in Columbus, Ohio, I am 80 years old, single, and made about $15,000.00 this year. Do you need any other information to assist me?

August 2nd, 2023

I received a letter from the IRS asking to verify my identity. How should I proceed to confirm my identity and what documents do I need?

November 26th, 2024