asked

Hello, we have the Kenmore Elite Model # XXXXX Serial # XXXXX French Door Refrigerator. For some reason or another we keep getting an error on the display that says ERR and FF. I think that means the ice maker is frozen up. You can thaw the inside tray part with a hair dryer and unplug, and then plug back in and it will usually clear the error, but it will freeze up in another day or two. Do you know what this problem may be?

June 30th, 2023

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