My friend’s KitchenAid range is having a probe issue. She’s trying to bake something at 350, hit start and when it preheats to around 199, it’s looking for a probe. The range didn’t come with this accessory (though it has the probe jack inside). They tried turning the oven off and back on. She used the self-clean feature recently, not sure if that could be related. The range is electric and not more than 5 years old. They have tried turning off and unplugging, pressing “3” for 5 seconds, and it did have an F3 error message.

April 29th, 2024

I have a KitchenAid double gas oven (model KFGD500ESS, about 10 years old) where a Pyrex pan broke and caused a fire due to grease. I've cleaned most of the grease but need to remove the plate below the burner to clean the remaining grease soaked insulation and metal plates. I've removed the burner and igniter but can't get the plate out. Do I need to remove the door to access the plate, or can I lay the stove on its back to access it from the bottom?

August 30th, 2023

I have a Danby 2002 model DCF 401W freezer that isn't getting any colder and the coolant tank is warm. The freezer is occasionally clicking to restart and clicks off. What could be the issue and what steps can I take to troubleshoot and potentially fix it?

September 22nd, 2024

My Speed Queen electric dryer won't heat up. It still spins, and we got it used about 7 years ago. I have the model number ADE4BRGS171W01. I tested the heating element and thermostat with a multimeter, and they both have continuity. What else could be causing the issue?

June 5th, 2024

My washing machine won't start. It worked fine yesterday, but now the door locks and it sounds like it's going to start, but it doesn't. I've tried turning it on and off, letting it rest, and ensuring it's not on delay. What could be the issue and what should I do next?

December 27th, 2023