I have a fairly recent GE washer with an agitator in the middle. This model has always been prone to catching clothes under the agitator, but I was always able to pull them out. This morning I washed some very lightweight tablecloths, and now one is stuck! I can't get it out! Is there something I can do myself to fix it?

August 29th, 2024

My KitchenAid KEMS378SSS05 electric convection oven and microwave stopped heating after a self-cleaning cycle. The microwave still works, but the oven does not heat in bake or broil cycles, and the fan cycles without heat. I have an error code F6 EO stored, but no current error on the board. I suspect a blown thermal fuse and have ordered one. What should I do next?

July 9th, 2023

I accidentally activated the control lock on my front-loading Whirlpool dryer. I heard a beep, and now the only light lit is the control lock. I've tried the power button and other buttons, but nothing works. What should I do to unlock it?

June 16th, 2023

We have a GE Microwave JVM1540DM2BB installed over our range with a recirculating vent fan. We recently replaced our electric range with a gas range. While cooking on a small burner on the right side, the microwave fan automatically came on after about five minutes of use and turned off five minutes after the burner was stopped. This behavior did not occur with the electric stove, even at high heat. What is happening?

June 16th, 2023

My Excel washer has a light on and I can't start the machine or turn off the lock. I can open and close the washer, but can't start anything. What should I do?

June 20th, 2024