I am a kitchen renovator and my customer purchased a Kitchenaid Superba gas range model YKGSC308LSO online. Burners ignite and light up, but the display was half out. I found that the touch pad tapes connecting to the power board were brittle and cracked. I replaced the touchpad assembly, but the display still doesn't light up when powered on. The touchpad and cover cost $270, and the board is $260. What are the chances that a new board will solve the problem, and is it worth the money to replace these parts? Electronic parts are not returnable to my supplier. This is a Canadian-manufactured unit, and we are in Toronto, Canada.

January 28th, 2024

I have a GE Profile refrigerator. Recently, the fridge on the top stopped working, but the freezer at the bottom works. What could have started the problem?

July 17th, 2023

How do I troubleshoot whether I need to replace the gas valve or the electronic control panel on my Kenmore Elite QuietPak 9 HE4 dryer, given that the gas valve is not opening, the ignitor glows and then fades, and there is a loud growling/humming noise?

December 16th, 2024

How do I turn on my freezer when the control lock is on and the display reads 'OF'?

July 29th, 2024

My Samsung RF197ACRS refrigerator has two issues: (1) A piece of the plastic mounting that holds the upper spring/hinge of the left door cracked off, causing the spring to be ejected and lost. (2) Water steadily accumulates in the left bottom drawer. How can I ensure the repair person has the necessary parts for the door issue, and what is the likely cause of the water accumulation?

October 18th, 2024