asked

I have a Roper top-load washing machine, model RTW4640YQ1, which is about 3-4 years old. Recently, the spin cycle has become violent and dislodges a suspension rod if not stopped in time. The washer works fine with other cycles and can handle small loads like a few towels. I've inspected the suspension rods and they appear normal. What could be causing this issue, and is there any other component, like a spring, that might have come loose?

June 14th, 2023

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