The door of my Whirlpool Duet washer is locked and I am unable to unlock it. The machine malfunctioned yesterday, making weird noises and smelling like it was overheating. I have limited physical abilities and need help to unload my clothes. What should I do to unlock the washer door?

October 26th, 2023

My Duet front-loading washer won't open the front door or turn on. I've tried power cycling it, and I can't access the back of the machine. If I hold and release the lock/unlock button three times, all the lights go on, then I get codes and 6.27 minutes remaining before it shuts down again. Where is the model number located, and what tools do I need to troubleshoot and potentially fix this issue?

April 8th, 2023

Where can I get an instruction book for my Samsung refrigerator, model #RS25H5111SR/RA?

June 14th, 2023

Our Whirlpool front-loader went into a constant beeping alarm and showed F 02. The pump sounded weird, and it did not pump the water out initially. After restarting, it finally pumped the water out, but now it shows SUD or 5UD. What should we do to fix this issue?

January 30th, 2023

I have a water leak coming from a drip line within the walls of my Kitchen Aid refrigerator, model KBLC36FMS01, which is 12 years old. The Sears repairman says it's unrepairable due to a cracked or broken defrost drain tube, but Sears Home Warranty claims it's not covered because they consider the drain line a structural component. I believe the drain tube is part of the defrost system and not a structural component. What can be done to repair the drain tube, and how can I argue that it's not a structural component for warranty coverage?

November 29th, 2023