asked

I have a water leak coming from a drip line within the walls of my Kitchen Aid refrigerator, model KBLC36FMS01, which is 12 years old. The Sears repairman says it's unrepairable due to a cracked or broken defrost drain tube, but Sears Home Warranty claims it's not covered because they consider the drain line a structural component. I believe the drain tube is part of the defrost system and not a structural component. What can be done to repair the drain tube, and how can I argue that it's not a structural component for warranty coverage?

November 29th, 2023

Sign Up to View Answers

Create an account to view answers and interact with the community!