Felicia P. asked

🔌  Appliance

I have a Sharp drawer microwave, model Kb6525ps, that is 7 years old. The drawer won't open or close using the buttons, but I can hear the motor running when the open or close button is pushed. What could be the issue and what can I do to fix it?

November 28th, 2024

Nathaniel R. answered

The issue is likely that the motor coupling has come loose from the gear. To fix this, you will need...

November 28th, 2024

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