I have a 15-year-old side-by-side refrigerator/freezer with a model number GS5SHGXLS00 and serial number SM1334090. The area around the seal where the door closes with a rubber gasket is extremely hot, reaching approximately 140 degrees, which can cause a first-degree burn. What is the issue, and is there something clogged that is causing the heat to accumulate around the seals instead of releasing out the back?

June 16th, 2024

My Frigidaire Frontloading washer, Model ATF6000FS1, goes through the wash cycle but doesn't complete the spin cycle. The pump runs and then stops without completing a full spin cycle. The troubleshooting guide suggests checking the door lock for E47 error by measuring resistance on the PTC to determine if the lock or control board is bad. How do I correctly test the PTC and what should I do if the door switch is bad? Additionally, I noticed the pump is noisy and vibrating, could this be a bearing issue, and can I replace just the bearing or the PTC sensor separately?

March 23rd, 2024

I need a door lock hook for a Samsung M9247 (J9-1-2 4042-0065) and believe it's the same as the one for my GE micro-oven combo JTP85WAWW. One of the hooks broke off, and I need a replacement part. GE does not sell the part separately, but I was led to believe Samsung did. Can you help me find the correct part or the entire micro door assembly?

December 23rd, 2023

I have a GE wall oven micro combo, approximately 10 years old. After performing an oven clean, the door lock is on and the keypad is not working. The oven is cold. How can I resolve this issue and get the door to fully unlock and the buttons to work?

November 8th, 2024

I have a Bosch Series 300 24" front load clothes washing machine that won't power up (it's plugged into a Bosch ventless dryer) and the door won't open. The washer was out of balance and shut itself off, and now it's completely dead. Can you help?

June 13th, 2023