asked
I have been waiting on the phone for over 30 minutes to talk to someone. I live in a rural area and need to talk to someone live. My appliances, a dryer and a washer, are less than 2 years old and have had service calls. The dryer still has issues, and now the washer's electrical panel doesn't make sound and sometimes turns on on its own. I don't think we were reimbursed for our service calls when the machines were under warranty, and I'm not sure if they are still under warranty. How can I get my washer looked at and find out about warranty reimbursement?
January 27th, 2023
My GE dishwasher will not start; five lights are on, but the start light is not coming on. When I press start delay hours, 2 lights come on, and the normal light, steam light, heated light, and lock controls light are all green, except the lock controls light which is yellow. The dishwasher is about 4 years old and this is the third time I am using it. What could be the issue and what should I check?
May 19th, 2023
My dishwasher, a GE PDT825SSJ0SS model that is two years old, isn’t working. It doesn’t start and makes three beeps, indicating a door failure. I have tried resetting power and entering consumer error mode, but the issue persists. What could be the problem and how can I fix it?
August 15th, 2023
My Samsung DV331aew dryer is loud when it tumbles. The noise has been getting progressively worse for a few weeks, and I haven't tried anything yet. What could be causing the noise, and is it worth getting repaired or should I get a new one? What is the cost to replace the drum?
April 20th, 2023
My LG front load washing machine keeps showing code OE and stopping the cycle. It's about 6 years old, and this issue just started yesterday. I tried restarting from the point it stopped and starting over with a different wash mode, but neither worked. The machine ended up with water still in it and very wet clothes. What could be causing this and what should I do?
October 21st, 2023
We have a Kenmore refrigerator (about 25 years old) that has developed a sticky handle. The source of the stickiness appears to be coming from within the back side of the handle and is spread around the surface when we grasp it to open or close the door, making the entire surface sticky. This problem has only appeared in the last year. Solvents like WD-40 clean up the surface contamination but do not restore the back side to its original condition; it remains slippery with some substance. Can you tell us anything about it?
May 15th, 2024