asked

I just bought a used Maytag Neptune (model number MAH7500AWW) and it will not spin properly. It starts to spin slowly, reverses direction a couple of times, and then stops with a message indicating it can't spin due to continuous out of balance. The washer is level, and there is no excessive vibration or movement. The door locks correctly during the spin cycle, and the washer drains water properly. What could be causing this issue, and what steps can I take to resolve it?

July 29th, 2023

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