asked

I just got a new microwave oven today. I cannot change the power level. The model is Jes1145DPWW (also listed as JES1145DP1WEWW on the back). The instructions say to press POWER LEVEL repeatedly to select power levels from 0 to HI, but nothing happens when I do this. If I enter a cooking time and then press POWER LEVEL, it shows PL 10, but further pressing does not change the power level. What am I doing wrong?

January 4th, 2023

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