I just bought a new condo with a built-in Kitchen Aid freezer-fridge side by side, probably around 10 years old. The light is on, but I cannot manage to set the temperature control buttons, which are high up on the refrigerator side. Can you walk me through how to set the temperature?

May 22nd, 2024

I have a Samsung microwave that is 3 years old and does not heat anything. The turntable goes around, and the display is on, but there is no model number or manual. What could be the issue and what should I do?

January 23rd, 2023

A roller plate on the bottom tray of my 5-year-old dishwasher (MOD: MDB8959SF20, SER: F61701936) came off and melted on the heating element. The smell is still awful. What should I do to fix this and eliminate the smell?

September 18th, 2024

My top-loading washer, only a few years old, has started getting extremely out of balance during the spin cycle, causing it to jolt and 'walk' across the room. This happens with every load, regardless of weight, and when I cancel the cycle, the clothes are balled up. Additionally, the water isn't draining completely from the tub after the second spin. What could be causing this and how can it be fixed?

July 7th, 2024

The water does not completely drain from my dishwasher. The dishwasher is 1.5 years old, the filter is clean, and I have recently noticed this issue. I have tried running the disposal, using baking soda and vinegar, and pouring hot water into the bottom of the dishwasher. What could be causing this problem and what else can I check or do?

April 7th, 2024