asked

My elderly mother's Samsung dryer (model DV338AEW/XAA) stopped working. It worked fine the day before, but now the power comes on, and the dial or settings do not respond. We have tried powering it on/off and unplugging it for a couple of minutes, but it still doesn't work. The error code displayed is bE or 6E, but the manual does not explain what this code means. Can you tell me what the error code means and what steps we can take to fix the issue?

January 29th, 2024

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