My Whirlpool washer is stuck on the pre-soak cycle. It's a top-loading, brand new model. I've tried restarting the cycle, unplugging, lifting the lid and closing it in 12-second intervals, and trying different cycles. I'm only getting cold water, but both lines are connected. What should I do?

May 6th, 2023

We have a Maytag model MSD2957AE. The light in the freezer section is burned out, and we cannot figure out what replacement bulb we need. Is it the same bulb as the refrigerator part of the appliance? We tried an E26 bulb but it didn't work.

April 5th, 2023

Can’t get the lock button to release on my new dishwasher (model Kdtm504epa2). It has been locked for about a week, possibly due to my housesitter pressing all the buttons. I've tried the cancel button for 3 seconds, the lock button for 3 seconds, and even turned the breaker off and back on. There's also water under the dishwasher. What should I do to resolve this issue?

April 30th, 2024

I have a Samsung refrigerator that shuts off every couple of weeks without any power, then comes back on after 2-3 hours. The breaker is good, and there is no freezing on the coils. What could be causing this issue?

January 21st, 2024

My Whirlpool Cabrio washer Model WTW6200SW3 stops in the middle of a wash cycle, usually during the rinse phase. It completely turns off and then starts up again. What could be the issue and how can I fix it?

August 15th, 2023