The water is not pumping out of the washer, and the code F02 comes up on the screen. The washer is front-loading and has been experiencing this issue since Thursday the 10th. It won't continue the cycle or drain, and when restarted at the drain and spin cycle, it just adds more water and gushes out the door when opened. We also put a chemical drain opener down the floor drain to ensure it's draining well, but it still makes a noise when it's supposed to be draining without actually draining. Is there a specific issue causing this, and what steps can be taken to resolve it?

December 12th, 2024

My Samsung top-loading washer, about 8 years old, doesn't clean clothes effectively and some items are not even wet when the cycle is done. I usually use heavy soil and presoak settings. Is there a way to adjust the water level?

February 2nd, 2024

The freezer door was left ajar overnight, causing the ice in the icemaker bin to fuse into a block. Since then, the icemaker has made some ice but not consistently, and the water from the indoor dispenser is not cold. What could be the issue and should I perform a full defrost of the unit?

July 15th, 2024

My Maytag appliance is not filling with water, taking an hour to fill and unable to detect water for the rinse cycle. What could be the issue and what steps should I take to resolve it?

July 30th, 2023

I have a Whirlpool gas cooktop, model #GLT3014GT3, serial #XL5201778. I recently bought a gas detector and tested it by turning on the burner and blowing out the flame. I expected a flow of natural gas but only detected a slight smell and a small amount of gas. Does the gas shut off on its own if the flame is not present?

November 26th, 2023