Carrie G. asked

🔌  Appliance

My KitchenAid freezer (model KSS042QMB00, 16 years old) occasionally has ice cubes dropping inside the freezer, which I initially thought was due to bad sensor modules but later determined was due to ice cubes sticking to the output mechanism and then dropping onto the top shelf. Is there a way to prevent this?

July 16th, 2024

Daniel C. answered

The issue of ice cubes sticking and dropping onto the top shelf is likely due to the ice maker's rak...

July 16th, 2024

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