My front loading washer model MFW 9700 SQ 1, serial # CSW 09 09133, is stuck on control lock. I have tried resetting it by unplugging it for 60 seconds and emptying the drain. What else can I do to resolve this issue?

September 20th, 2023

I have an LG front-loading washer that is several years old. The drum seems to be loose when running, and I haven't used it since I noticed the issue a couple of months ago. What could be causing the drum to be loose, and what steps should I take to diagnose and potentially fix the problem?

August 24th, 2024

My LG LMXC23746S refrigerator, which is 6 years old, has started making an intermittent noise that sounds like a fan running and then stopping. I have cleaned a lot of dust from the back, but the noise persists. The noise stops when I open the freezer or refrigerator doors, and there is a clump of ice in the center of the freezer section. Is this part of the sealed system or the linear compressor, and is it still within warranty?

May 14th, 2023

I mistakenly pulled the bottom of the handle on my microwave (model JVM3160DF4WW, serial Gl233518A, made April 2018) when it was on defrost, causing it to go blank and not turn back on. My son checked the circuit breaker and it is on. What could be the issue and how can I fix it?

March 19th, 2023

I need to purchase a spare part, specifically a lint filter for my dryer. The brand and model of my appliance is LG DLEC855W, and it is 5 years old. The lint filter is torn and I need a new one. Is there a specific lint filter I should order, and is there a phone number I can call for assistance?

December 17th, 2023