Michael B. asked
My refrigerator is building up ice, with a lot of condensation in the freezer and frost in the vent area between the fridge and freezer. The bottom base of the freezer also has a lot of ice. We cleared the drain out a month ago, but the problem is back. The freezer seems overcooled and the fridge not so cool. What could be causing this and how can I fix it?
March 26th, 2023
Carolyn W. answered
The issue is likely due to a clogged defrost drain line, which is causing excessive frost build-up a...
March 26th, 2023
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I have a Kenmore Elite Refrigerator Model 795.77549600. The top inside of the unit is hot, the plastic cover over the lights is melting, and the bulbs are very hot. When I depressed the door switches, the lights did not go off as they should. What might be causing this, and will it affect the refrigeration?
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