James F. asked
My washer stopped working. It is filled with water and will not drain or spin. The sensor light comes on but nothing else happens even after waiting 10 plus minutes. The washer is 6 to 7 years old. I have checked the electric, taken out clothes, reset several times, and moved the washer to ensure it was level. What could be the issue and what should I check or do next?
October 4th, 2023
Rebecca D. answered
The issue is likely with the drain pump, which may be clogged or faulty. Here are the steps to diagn...
October 4th, 2023
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