Paula G. asked

🔌  Appliance

My washing machine (MOD MHWZ400TQ02) won't drain and shuts down with the door locked after trying to drain for a second. I've replaced the drain pump and checked the drain tube, but the problem persists. The control panel goes dark except for the red 'door locked' light. What could be the issue, and how can I fix it?

May 11th, 2024

Matthew H. answered

The issue is likely due to a faulty control panel, which will need to be replaced. Here are the step...

May 11th, 2024

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