Lauren H. asked

🔌  Appliance

My washing machine, model MVWC200XW3, went off balance and the drum sounded like something (possibly a strap) was hitting the side. The drum also sags on one side. What could be the issue and what troubleshooting steps should I take?

June 10th, 2023

Dustin H. answered

The issue is likely due to a broken suspension support rod, which can cause the drum to sag and hit ...

June 10th, 2023

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