Melissa G. asked

🔌  Appliance

My WBVH5200J1WW front load washer is not spinning and shows a 4B error code. I replaced the inverter but the problem persists. The machine only agitates counter-clockwise, pauses, and then continues in the same direction without reversing. The drain pump and level switch are working properly, and the washer drains fine. Could the door lock be the issue?

December 2nd, 2024

Cheyenne J. answered

The issue might not be with the door lock but rather with the user interface (control board), which ...

December 2nd, 2024

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