I have a new Whirlpool washing machine (model WTW5010LW0) that won't empty the water. It's only two weeks old, and I've tried turning off the power and restarting the cycle, as well as unplugging it and restarting. The machine was running a color cycle load when it stopped, and the lid was locked. After unplugging, we were able to open the lid and found a significant amount of water still in the machine. What could be the issue, and what should I do next?

March 22nd, 2024

We just moved to TN from MO and started our dryer. Within not even 3 minutes, it got really hot on the back and the inside smelled of something burning. The model number is *****. We had to change outlets due to the older home. What could be causing this issue and what should we check?

January 19th, 2024

My fridge is leaking water out of the door. What do I do?

August 29th, 2023

I replaced the control board in my Jenn Air JFC2009BEP01 refrigerator, but the new board does not respond to any key presses. I have tried following the programming instructions found online, but the board still does not respond. What could be the issue and how can I resolve it?

June 27th, 2024

My GE refrigerator (model GTH18GCDDRWW) will not cycle off and keeps running, causing items in the refrigerator to freeze. I have already replaced the temperature control unit and the fan, but the issue persists. What could be causing this and what else can I check or do to resolve it?

July 13th, 2024