Half of the refrigerator has no lights, where the lights bulb located. The fridge is a brand and model ASD2275BRS, about 4 years old. I just noticed this issue this morning. What have you tried so far?

August 5th, 2023

Our microwave panel won't light up, keep the time, or heat food. The door jiggles. Is this fixable?

September 26th, 2024

I have a DCS 6 gas burners and electric oven, 36" and 8 years old. Recently, while roasting vegetables at 450 degrees, the oven door locked as if it was in cleaning mode. We turned the oven off, it cooled down, and we were able to open it. However, we are still roasting vegetables and a leg of lamb at 450 degrees and are concerned about it happening again. What should we do if it happens again?

April 25th, 2024

My friend’s KitchenAid range is having a probe issue. She’s trying to bake something at 350, hit start and when it preheats to around 199, it’s looking for a probe. The range didn’t come with this accessory (though it has the probe jack inside). They tried turning the oven off and back on. She used the self-clean feature recently, not sure if that could be related. The range is electric and not more than 5 years old. They have tried turning off and unplugging, pressing “3” for 5 seconds, and it did have an F3 error message.

April 29th, 2024

I have a KitchenAid double gas oven (model KFGD500ESS, about 10 years old) where a Pyrex pan broke and caused a fire due to grease. I've cleaned most of the grease but need to remove the plate below the burner to clean the remaining grease soaked insulation and metal plates. I've removed the burner and igniter but can't get the plate out. Do I need to remove the door to access the plate, or can I lay the stove on its back to access it from the bottom?

August 30th, 2023