I have a GE Profile French door refrigerator with the freezer at the bottom (Model PFSF6PKXAWW). The drain freezes up at the bottom of the coils, causing the pan and the top part of the drain tube to be solid ice. This has happened twice, and I need to find out why this is happening. Additionally, the fan in the housing covering the coils was not turning when I took things apart. When should this fan work?

October 13th, 2023

I have a front loader washer where the door lock mechanism keeps getting stuck in the locked position when the door is open. This prevents me from closing the door because it's already locked. I've tried using the manual lock underneath, but it's also jammed. I replaced the locking mechanism, which worked for about a week, but the issue returned. What could be causing this and what can I do to fix it?

May 12th, 2024

My Electrolux EWDW6505GS dishwasher is displaying Error Code 11 and not functioning properly. I've tried various troubleshooting steps but it still beeps and shows the error after about 40 seconds. What could be the issue and how can I fix it?

August 7th, 2024

My wtw57esvw1 washing machine is auto level sensing and only spins. It has the same symptoms as other issues where the machine doesn't fill with water. What could be the problem and how can it be fixed?

August 7th, 2023

Hello Appliance Doc. A Customer Care Representative has scheduled a follow-up on Tuesday, September 3rd at 2:00pm EST. Here is a link to the previous conversation: http://www.justanswer.com/appliance/7youe-refrigerator-ices-inside-do.html. Has anything changed since our last conversation? Do you have any additional questions that I can assist you with today?

October 13th, 2023