We are working on a Whirlpool Cabrio Platinum. The unit did not turn on, and we discovered massive damage to the primary control board, which we replaced. Now, the unit can be heard clicking and locking/unlocking the door when first plugged in, but the user interface does not respond to button presses. Visual checks did not show any damage to the user interface. What is causing this issue, and how can we repair it?

September 8th, 2023

Our Thermador electric double oven won't heat on the top oven, but the bottom one is fine. The top oven was working until Christmas day, then it got stuck on preheat and only reached 250°F. The broiler works fine. What could be the issue and what steps can I take to diagnose and potentially fix it?

December 12th, 2023

My Maytag refrigerator's control panel is blank, and none of the lights are on. When I press the individual buttons, they light up but don't stay that way, and the refrigerator is getting warmer. What could be the issue, and what steps can I take to troubleshoot and potentially fix it?

July 17th, 2024

I'm trying to vacuum the dust from my subzero side-by-side condenser. I was able to brush the first layer, which is a black grate. I can see at least one more layer of black grate behind this first one. I tried to remove the 6 screws that hold the black grate but the grate will not budge. I called the 800 number and they said to just clean the first grate. Do you agree?

July 11th, 2024

Model# *****; Error codes F7-E1 and E2. Solutions?

November 8th, 2023