I have a Thermador Microwave model # MBBS/01. The turntable doesn't turn, and I see the brown plastic piece under the plate has a broken center piece. I need the part GN.01.02 5888W2A012-1 to make the glass plate turn. Do you plan on doing the work yourself, and is there anything else we should know to help you best?

February 11th, 2024

I have a KitchenAid refrigerator model KBLP36FKS00, about 12 years old. We've had issues with defrost during heavy use and the freezer drawer not being fully closed. A repair person gave me a reset code some years ago, and we've been careful to close doors since then. The door was left ajar again, and I can't find the code. Can you help?

August 25th, 2024

My Miele G841 dishwasher is blinking 'intake/drain' and I don't hear the pump running. Where is the drain hose located, and how do I check for blockages? If the hose is clear, what could be the issue, and how much would a replacement drain pump cost?

November 27th, 2024

I have a Kenmore Elite Dishwasher model 665.14793N510 that will not run. When I press SMART WASH and Start, I hear a series of about 20 clicks, followed by several short sets of 4-6 clicks, and then the series of 20 clicks starts again. The process runs for about 3 minutes, then the blue light on the front panel goes out. Can you help diagnose the issue?

November 8th, 2024

My Whirlpool model WTW5000DWI won't start when I press the start button; the Progress light only says 'locked'. The water pump previously stopped working when I pressed the start button, but we now have water. The machine is still not responding. What could be the issue and how can I resolve it?

July 8th, 2023